Sales Associate

Job Description

 Roles and Responsibilities: 

KRA – Sales Associate

1. Sales Target Achievement – 35%

• Achieve assigned monthly and quarterly sales targets (revenue / units).
• Drive conversions through effective product pitching and customer interaction.
• Contribute consistently to overall team sales performance.

2. Lead Management & Follow-ups – 20%

• Handle inbound and outbound leads efficiently across channels.
• Conduct timely follow-ups to improve lead-to-conversion ratio.
• Maintain accurate lead status and updates in CRM systems.

3. Customer Relationship Management – 15%

• Build and maintain strong relationships with customers to encourage repeat business.
• Address customer queries, objections, and concerns professionally.
• Ensure high customer satisfaction and positive buying experience.

4. Product Knowledge & Presentation – 10%

• Maintain strong understanding of products, pricing, offers, and competitors.
• Deliver clear, confident, and value-driven product presentations.
• Stay updated on new launches, features, and promotions.

5. Sales Process & Compliance – 10%

• Follow defined sales processes, scripts, and compliance guidelines.
• Ensure proper documentation, order accuracy, and payment follow-ups.
• Adhere to company policies and ethical selling standards.

6. Reporting & MIS Updates – 5%

• Submit daily and weekly sales reports accurately and on time.
• Track sales performance, pipeline status, and conversion metrics.
• Maintain clean and updated CRM records.

7. Learning, Upskilling & Team Collaboration – 5%

• Participate in sales training, coaching sessions, and product demos.
• Implement feedback to improve performance and conversion quality.
• Collaborate with team members and support collective sales goals.

Education + Experience + Salary

• Education: Graduate
• Experience: 3  Year
• Annual CTC: 25000 to  30000

Country, State and City

• India
• Karanataka
• Bangalore